Shipping Policy

Thank you for shopping with Makhokhar Watches. This policy explains how we process and deliver your orders.

Order Processing

Orders are processed within 1–2 business days after they are placed and confirmed. Orders placed on Sundays or public holidays are processed on the next working day. You will receive a confirmation call or message from our team before dispatch.

Delivery Time

Once dispatched, orders are usually delivered within 2–4 business days in major cities and 3–6 business days in other areas of Pakistan. Delivery times may vary due to courier delays, weather conditions, or public holidays.

Shipping Charges

• Prepaid orders: Free delivery all over Pakistan.
• Cash on Delivery (COD): A standard delivery charge applies and is shown at checkout before you place your order.

Order Tracking

As soon as your parcel is handed over to the courier, we share the tracking number with you by SMS, WhatsApp, or email. You can use it on the courier's website to follow your shipment.

Incorrect Address or Failed Delivery

Please make sure your name, complete address, and mobile number are correct at checkout. If a parcel is returned because the address was incomplete or the customer was unreachable, re-delivery charges may apply.

Damaged or Incorrect Items

Every watch is checked and securely packed before dispatch. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with an unboxing video and photos so we can resolve it quickly.

Contact Us

For any question about your order or delivery, contact us:

Email: info@makhokhar.com
Phone / WhatsApp: 0322-5090221
Address: Rawalpindi, Pakistan